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Help centreQuick answers, 24/7
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30 daysguarantee
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You'll find it in your order confirmation email, eg #1024.

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Quick

Answers

Most questions are answered here.
More in our Help centre.

How long does shipping take?

Shipping is free and tracked on every order. Delivery time depends on where you are, and your tracking link shows live updates once it ships.

Where is my order?

You'll get a tracking link by email as soon as your order ships. You can also use our Track my order page. If it hasn't moved in a few days, message us with your order number.

What if I don't love it?

You're covered by our 30-day guarantee. Contact us within 30 days of delivery with your order number and we'll make it right.

Can I change or cancel my order?

Message us as soon as you can with your order number. We can change or cancel an order only if it hasn't shipped yet.

Is it suitable for sensitive skin?

It's designed for all skin types. If you have sensitive skin, patch test on your inner arm 24 hours before first use.